---
title: "Free Tier Limits"
slug: "free-tier-limits"
updated: 2026-05-03T08:19:14Z
published: 2026-05-03T08:19:14Z
canonical: "docs.preset.io/free-tier-limits"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.preset.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Starter Plan Limits

If you are on the Preset Starter Plan, you receive many perks -- for free! To explore all of the Preset Plans see our [Pricing page](https://preset.io/pricing/).

## Starter Plan Features

The Starter Plan currently offers the following:

- 5 users
- 1 workspace
- Unlimited dashboards and charts
- No-code chart builder
- Collaborative SQL editor
- Over 40 visualization types
- Chart and dashboard cache
- Semantic layer

All users on the Starter Plan are [Team Administrators](/v1/docs/user-and-data-access-management) with the highest level of user management and data access permissions.

Preset may change the makeup of the Starter Plan from time to time without prior notice.

## Starter Plan Limitations

Compared to paid Preset plans, the Starter Plan doesn't offer any of the following:

- Additional users
- Granular permission management
- Additional workspaces
- SSO or SCIM (SAML)
- SSH tunneling or private link to your warehouse
- Managed private cloud
- Alerts & reports
- Custom logo
- Custom colors
- Team usage metrics
- Query audit logging
- API access
- Embedded dashboards

If you're interested in exploring these functionalities, check out our [Professional Plan](/v1/docs/what-to-expect-during-your-trial-of-preset-professional) or [contact our team](https://preset.io/contact-sales/) about the Enterprise Plan.

## Upgrading Your Plan

To upgrade from the Starter Plan:

- Go to [Preset](https://manage.app.preset.io/)
- Click **Manage Team** next to your team name  

![Image](https://cdn.document360.io/4749ddf8-aa05-4f3f-80e1-07a5d2d0f137/Images/Documentation/Screenshot%202026-05-03%20at%201.16.46%E2%80%AFAM.png)
- Select the **Subscription Plan** tab  

![Image](https://cdn.document360.io/4749ddf8-aa05-4f3f-80e1-07a5d2d0f137/Images/Documentation/Screenshot%202026-05-03%20at%201.18.40%E2%80%AFAM.png)

At the bottom of the page, you'll find tiles for the Professional and Enterprise plans:

![Image](https://cdn.document360.io/4749ddf8-aa05-4f3f-80e1-07a5d2d0f137/Images/Documentation/Screenshot%202026-05-02%20at%202.13.15%E2%80%AFAM.png)

- **Professional** — Click the button on the tile to upgrade directly.
- **Enterprise** — Click the button on the tile to contact our team. We'll follow up to discuss your needs and complete your upgrade.

## Workspace Access and Hibernation

```
Professional — Click the tile to upgrade directly.
Enterprise — Click the tile to contact our team. We'll follow up to discuss your needs and complete your upgrade.
```

## Workspace Access and Hibernation

If a workspace in a Starter Plan hasn't been accessed within the last 30 days, Preset will hibernate the workspace within our cloud infrastructure. When a workspace is hibernated, it will no longer be accessible. At the same time, no user data is lost.