Starter Plan Limits

  • Updated on May 3, 2026
  • Published on Jan 20, 2023
  • 1 minute(s) read
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If you are on the Preset Starter Plan, you receive many perks -- for free! To explore all of the Preset Plans see our Pricing page.

Starter Plan Features

The Starter Plan currently offers the following:

  • 5 users
  • 1 workspace
  • Unlimited dashboards and charts
  • No-code chart builder
  • Collaborative SQL editor
  • Over 40 visualization types
  • Chart and dashboard cache
  • Semantic layer

All users on the Starter Plan are Team Administrators with the highest level of user management and data access permissions.

Preset may change the makeup of the Starter Plan from time to time without prior notice.

Starter Plan Limitations

Compared to paid Preset plans, the Starter Plan doesn't offer any of the following:

  • Additional users
  • Granular permission management
  • Additional workspaces
  • SSO or SCIM (SAML)
  • SSH tunneling or private link to your warehouse
  • Managed private cloud
  • Alerts & reports
  • Custom logo
  • Custom colors
  • Team usage metrics
  • Query audit logging
  • API access
  • Embedded dashboards

If you're interested in exploring these functionalities, check out our Professional Plan or contact our team about the Enterprise Plan.

Upgrading Your Plan

To upgrade from the Starter Plan:

  • Go to Preset
  • Click Manage Team next to your team name
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  • Select the Subscription Plan tab
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At the bottom of the page, you'll find tiles for the Professional and Enterprise plans:

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  • Professional — Click the button on the tile to upgrade directly.
  • Enterprise — Click the button on the tile to contact our team. We'll follow up to discuss your needs and complete your upgrade.

Workspace Access and Hibernation

Professional — Click the tile to upgrade directly.
Enterprise — Click the tile to contact our team. We'll follow up to discuss your needs and complete your upgrade.

Workspace Access and Hibernation

If a workspace in a Starter Plan hasn't been accessed within the last 30 days, Preset will hibernate the workspace within our cloud infrastructure. When a workspace is hibernated, it will no longer be accessible. At the same time, no user data is lost.